karkiya App Privacy Policy Bangladesh

Where data is stored

Privacy policy is usually written vaguely; here it is not, data is divided into 5 parts to avoid confusion.

Account information: what is kept and for how long

When you open an account on karkiya App, some basic information is required; without it sign-in, support, and security checks cannot be performed.

This data typically includes phone number, display name, and account status; kept during normal use to maintain security and service, and when necessary may be deleted or anonymized.

Only authorized team members can see these; whether the account is operated from Dhaka with bKash or using Nagad and Rocket, account information is not sold separately.

See more practical information. Common questions On page

Device and technical information

To understand how the karkiya App runs on mobile, some technical information is needed; it's not a spying tactic, but an easy way to detect problems.

Here device type, browser version, IP-based connection information, and session time may be logged for about 30 days to detect crashes or slow loads.

Authorized support team, security team, and technology team if needed, use this data to detect issues on someone's device when an old Android is present.

Usage behavior and in-app activity

Knowing which parts you spend more time on can make the experience easier, so some usage behavior data may be kept.

Suppose you first Login, then karkiya APK, then return to the Home screen; this pattern shows which step is more troublesome.

This data is generally kept for analysis up to 90 days, after which it is kept in summary form so that individuals are not easily identifiable.

Messages, support, and contact records.

When you need help, your message also becomes part of the policy; even if it sounds odd, that speeds up solving the problem.

Email, in-app messages, and support ticket information may be kept for 12 months, and some notes may stay a little longer until the complaint or verification is finished.

Only support representatives and the compliance team view these; if your question relates to Dhaka city network or Rocket, the answer is given accordingly.

Cookies and tracking settings

Cookies are small, but the work is big; without them you would have to set all preferences again each time.

The karkiya App can use cookies to remember sign-in, remember language, and how fast pages load; most cookie sessions end, and some last up to 30 days.

If you want, you can reduce cookies from browser settings, but some parts may not work properly, especially on older phones.

To understand payment settings Payment methods View the page

What are your rights

Privacy means more than just reading; you can also exercise some controls, and there is a clear path to that.

• You can see what data you have
• You can request correction of incorrect
• You can request deletion of specific data
• You can stop marketing messages
• You can change cookie settings

It can take 3 business days to verify requests; often not all tasks are completed at once, because security comes first.

For more reading

If you want to understand the technical side, Responsible usage guidelines And Terms of use These will help when read together; the whole framework becomes clear.

For newcomers Getting started And Help Center And you can check there; often a small question saves 10 minutes.

Contact

If you want to delete privacy, cookies, or data, write to support in a message; your account address or sign-in information will not be required.

For direct assistance Contact page Use there to select the type of your question, so you don't have to repeat yourself.